Our west-end office
Our office is on 105 Avenue in the west end of Edmonton. Some people bring their documents and sit down across the table, and some bring a relative or a friend for support. Both are welcome.
We work with people across the Edmonton region, including St. Albert, Spruce Grove, Stony Plain, Sherwood Park and Leduc. Wherever you live, you receive the same explanations and the same written summary of next steps.
What a first call looks like
A first call is a conversation, not a sales pitch. You describe your situation in your own words, and we ask a few questions to fill in the picture. We then set out the routes that could apply, what each one would ask of you, and what we would suggest as a sensible next step. If you already hold letters or forms from the government, have them to hand; if you do not, that is fine too. There is no need to prepare a speech; start wherever it is easiest.
- Edmonton
- St. Albert
- Spruce Grove
- Stony Plain
- Sherwood Park
- Leduc
In person or by phone
Many files use a mix. A first meeting can be followed by a second conversation once you have gathered your papers, and a final review before anything is submitted. Whichever way you meet, you receive the same explanation of your options and the same written summary of the next steps.
To get started, use the contact page or call during office hours. You do not need everything in order before you reach out; sorting out what is needed is part of the work.

